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Privacy Notice

We are committed to protecting your privacy. We will only use the information that we collect about you lawfully (in accordance with the Data Protection Act 1998). We collect information about you for two reasons: firstly, to process your order and second, to provide you with the best possible service.

We do not disclose customer information to third parties.

The type of information we will collect about you includes: your name / address / phone number / e-mail address

We will never collect sensitive information about you without your explicit consent. The information we hold will be accurate and up to date. You can check the information that we hold about you by e-mailing us. If you find any inaccuracies we will delete or correct it promptly.

Cookies are used on this shopping site, but only to keep track of the contents of your shopping basket once you have selected an item.

The personal information, which we hold, will be held securely in accordance with our internal security policy and the law.

All electronic payment details will be collected and processed by third parties on there secure servers which are some of the world` s largest online payment facilities.

All personal information is obtained for the purposes of completing transactions. We will never give out or sell your information to a third party nor disclose any information pertaining to any transaction.

 Privacy Policy
 

 

The privacy of our customers is regarded with the utmost respect and every precaution is taken to protect it at all times. The following statement tells you what information we require and collect from our users and how we will handle it. As a visitor or a customer of this website, you agree with our Privacy Policy.


Personal Information

Personal information such as your name, address and credit card details are required when you place an order with us. Please be sure that this information is correct, accurate, current and complete. If details are inadequate, or if we suspect that they are false, we may terminate the order.

This information is used for the purpose of processing and dispatching your order. Should we need to contact you regarding your order, we will do so via the email address or telephone number provided. We will not contact you for any reason except a matter directly related to your order.

You may wish to receive news from us by email about our latest products or about special offers. Please check the box at the end of the order form to say that you want to be kept up to date.

All personal information is stored off-line in our computer records, accessible only to those with highest authority and relevant passwords.

According to the Data Protection Act, a user has the right to see personal information stored by us. A written request must be made for this.


Sharing Information

We will never share, lend or sell your personal information to third parties. Your personal information will never be entered into a mailing list, except if you opt for news updates from us.  Communication in this case will be by email only and your email address will never be passed on to any third party.


Credit Cards & Security

All credit card details are encrypted and protected using industry standard SSL security.

If you use web browsers such as Netscape Navigator or Microsoft Internet Explorer, you will notice that when you are on a secure page, the “locked” icon will appear at the bottom of your browser. This will appear on pages such as the Order Form.

If there is a breach of security that cannot be attributed in any way to negligence or deliberate misuse on the part of sparky's ltd or our affiliates, we cannot be held responsible.


Cookies

Please ensure that cookies are enabled in your browser. Cookies are transferred from our site to your computer when you visit our site. They are there only for the duration of your visit. Cookies allow us to track certain activities of visitors on our site, such as items collected or emptied from your shopping basket or what pages you view.

We cannot identify you as an individual or obtain any personal information about you through cookies. Our cookies are never exchanged with any third parties.


IP Address

Your IP address – Internet Protocol address - is automatically logged by our servers when you visit our site. This is normal for all e-commerce websites. IP addresses are used to collect traffic data about users and visitors to our site.


Links

All websites have their own Privacy Policies. If you visit a website via a link at sparkysltd.co.uk, please make sure you read its Privacy Policy as it may differ from ours. We take no responsibility for information you give to other websites.